Below are some common questions asked by customers.
If you have any other questions, please just send it to sales@mansuri.co.uk.
Need Help?
If you have an issue or question that requires immediate assistance, you can call us on 0121 784 4230 to chat with a customer service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Common Questions
Q: What Services & Products Do You Offer ?
Our Services Include:
- In-House Embroidery
- In-House Vinyl Printing
- In-House Sublimation Printing
- Artwork Design Service
Our Products Ranges Include:
- Schoolwear
- Workwear
- Menswear
- Ladieswear
- Swimwear
- Sportswear
- Children’s Wear
- Babywear
- Accessories (Bags, Bottles)
- In-House Embroidery
- In-House Vinyl Printing
- In-House Sublimation Printing
- Artwork Design Service
Our Products Ranges Include:
- Schoolwear
- Workwear
- Menswear
- Ladieswear
- Swimwear
- Sportswear
- Children’s Wear
- Babywear
- Accessories (Bags, Bottles)
Q: What are your shipping details & costs?
Under £50 Order Value:
£4.99 Delivery
(2-3 Working Days)
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Over £50 Order Value:
FREE Standard Shipping
(2-3 Working Days)
£4.99 Delivery
(2-3 Working Days)
_________________________________
Over £50 Order Value:
FREE Standard Shipping
(2-3 Working Days)
Q: What is your return policy?
- 14 Days Refund Period
- 28 Days Exchange Period
- Items Must Have Original Tags/Packaging To Be Accepted
- Items Must Be Packed & Be In The Same Condition They Arrived
- Non-Returnable Items = Undergarments, Personalised Items, Swimwear, Shirts & Blouses, Socks
- 28 Days Exchange Period
- Items Must Have Original Tags/Packaging To Be Accepted
- Items Must Be Packed & Be In The Same Condition They Arrived
- Non-Returnable Items = Undergarments, Personalised Items, Swimwear, Shirts & Blouses, Socks
Q: How Can I Return An Item ?
If You Have Ordered An Incorrect Size / Incorrect Item & Are Unable To Bring The Item In-Store, Please Follow The Instructions Below:
Please Send The Item(s) Back To The Following Address:
Mansuri Schoolwear 163 Yew Tree Lane Yardley Birmingham B26 1AY
*Please Note* For More Information, Please Visit: https://mansuri.co.uk/pages/refunds-policy
Please Send The Item(s) Back To The Following Address:
Mansuri Schoolwear 163 Yew Tree Lane Yardley Birmingham B26 1AY
*Please Note* For More Information, Please Visit: https://mansuri.co.uk/pages/refunds-policy
Q: Store Opening Times
Yew-Tree Store
Monday - Saturday : 9AM - 5PM
Sunday : CLOSED
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Sparkhill Store
Monday - Saturday : 10AM - 6PM
Sunday : 10:30AM - 4PM
Monday - Saturday : 9AM - 5PM
Sunday : CLOSED
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Sparkhill Store
Monday - Saturday : 10AM - 6PM
Sunday : 10:30AM - 4PM